In order to receive assistance from us through tickets, it is necessary to receive these requests from authorized persons.
The web hosting account holder can open a support ticket at any time as follows:
- Either through this link: https://client.sitebunker.net/clientarea.php?language=english - after logging in with your email / user address and password
- Either by sending an email from an email address that is registered with us to our email address: contact@sitebunker.net
If there are certain people you would like to authorize to contact our support service and/or use your account, you can add new contacts (other email addresses) to your customer account. To add new contacts to your account, click on your name in the upper right corner and select Contacts / Sub-Accounts.
